Travel Program Management
Enterprise travel programs that maximize trip outcomes.
Enterprise travel programs are strategic business functions that maximize the value of travel investments and drive better business outcomes. Tripsmarter designs, implements, and continuously improves travel programs to reduce friction, support travelers, strengthen policy compliance, and help organizations get more from every trip.
What Is Travel Program Management?
Enterprise travel program management transforms business travel from a series of bookings into a strategic business function.
A successful travel program aligns strategy, technology, governance, analytics, traveler experience, and continuous optimization to improve business outcomes.
Strategy
Align travel with business objectives.
Traveler Experience
Keep travelers productive and protected.
Technology
Enterprise tools that simplify travel.
Analytics
Turn travel data into business insight.
Governance
Balance flexibility with governance.
Optimization
Drive continuous improvement over time.
The Value of a Managed Travel Program
Greater visibility. Better traveler experiences.
Lower administrative burden. Stronger trip outcomes.
Protect Mission-Critical Travel
Business doesn't stop when travel goes wrong. Missed connections, canceled flights, weather events, and last-minute changes can derail critical business objectives. Tripsmarter proactively anticipates and resolves travel disruptions to keep travelers moving, productive, and focused on the purpose of every trip.
Maximize the Value of Every Trip
Every business trip is an investment. Tripsmarter helps organizations maximize the return on that investment through strategic planning, traveler advocacy, supplier management, and ongoing program optimization.
Keep Teams Productive
Business travel shouldn't distract your people from their business. Tripsmarter manages planning, coordination, disruptions, reporting, and traveler support so travelers and internal teams remain focused on the work that drives your business.
Turn Insights into Results
Travel data only creates value when it drives action. Tripsmarter delivers the reporting, analytics, operational insights, and strategic recommendations that enable travel managers and executives to elevate program performance, strengthen compliance, capture cost savings, and continuously improve their travel program.
Enterprise Technology, Expertly Managed
Enterprise technology that powers better travel programs.
Technology is the foundation of a modern travel program—but technology alone doesn't create results. Tripsmarter combines industry-leading travel platforms with expert guidance, operational oversight, and traveler support to transform enterprise technology into measurable business value.
SAP Concur
Enterprise booking, integrated AI, approvals, policy controls, expense integration, and reporting—all within a single travel management platform. As the industry leader in travel and expense (T&E) technology, SAP Concur gives organizations the visibility, automation, and control needed to manage enterprise travel at scale.
Amex GBT Network
Global travel fulfillment backed by one of the world's largest travel networks. Through the Amex GBT Network, Tripsmarter provides worldwide reservations, negotiated supplier content, 24/7 traveler support, and global service capabilities for organizations operating anywhere in the world.
Expert Advisory
Technology is only as effective as the people behind it. Tripsmarter combines decades of enterprise travel expertise with proactive operational support to manage exceptions, resolve disruptions, optimize supplier relationships, and continuously improve travel program performance.
Travel Advocates for Your Organization
Technology powers your travel program. Tripsmarter ensures it succeeds.
When travel doesn't go as planned, someone needs to own the problem. Tripsmarter serves as your advocate—working on behalf of your organization to resolve issues, protect travelers, and keep business moving.
We Advocate
We represent your interests with airlines, hotels, ground transportation providers, booking platforms, and other travel suppliers. Whether negotiating a waiver, escalating a request, correcting a reservation, or resolving a technology issue, we don't stop at identifying the problem—we ensure it’s completely solved.
We Exercise Judgment
Every decision involves competing priorities: traveler well-being, company policy, cost, and business objectives. We apply experience and judgment to recommend practical solutions that carefully balance all considerations.
We Take Ownership
When exceptions arise, we coordinate the response, communicate with stakeholders, and stay engaged until the issue is resolved—so your travelers can stay focused on their business, not their itinerary.
Don't replace your travel program. Enhance it.
Keep the infrastructure you've already invested in while delivering a higher level of support for your most business-critical travel.
Tripsmarter complements your existing travel program, working alongside your current travel management company and integrating with your existing SAP Concur configuration to provide specialized travel management for your most business-critical travel while preserving the technology, reporting, and processes you've already invested in.