Dan Russo

Dan Russo brings over a decade of experience managing complex corporate and clinical travel programs, with a focus on patient travel, research teams, and executive-level coordination. He works closely with life sciences companies and clinical organizations to ensure travelers receive seamless support, from initial planning through every stage of their journey.

As Vice President of Client Services at Tripsmarter, Dan leads both the execution and relationship management side of client programs. He oversees planning, implementation, and ongoing service delivery — while also serving as a trusted partner to leadership teams. His hands-on approach combines operational expertise with a deep commitment to client satisfaction, making sure each company feels supported and understood.

Known for his proactive and collaborative style, Dan builds long-term partnerships by anticipating needs, solving problems efficiently, and providing prompt and consistent client communication. His leadership ensures that Tripsmarter clients have a reliable ally who understands their priorities and is dedicated to their success.