Gustavo brings an extensive background in customer service, hospitality management, and high-profile event planning to his role at Tripsmarter. Before joining the company, he spent years managing multimillion-dollar private events in Washington, D.C., where he coordinated complex logistics, VIP services, and confidential arrangements for an elite clientele.

At Tripsmarter, Gustavo works closely with ground transportation providers, airlines, hotels, meeting venues, and medical travel vendors to manage the intricate details of client programs. He specializes in securing prepaid reservations, confirming accessibility and medical accommodations, and resolving urgent travel issues before they impact clients.

Fluent in English, Portuguese, and Spanish, Gustavo helps Tripsmarter overcome the challenges of working across borders and cultures. His ability to navigate international partners and complex logistics ensures that every program runs seamlessly from start to finish, ensuring clients can depend on smooth execution for their most complex events and clinical studies.